Information you provide
We may receive information you provide when you create or manage an account, contact support, manage billing, configure notifications, save products, or use features in the workspace. This may include your name, email address, account preferences, support messages, and subscription information.
Information collected through use
When you use Trendiok, we may process product searches, watchlists, notifications, reports, feature interactions, device information, approximate usage information, and security events. We use this information to operate the service, protect accounts, understand reliability, and improve the product.
How we use information
We use information to provide account access, deliver product intelligence, process subscriptions, send requested notifications, respond to support tickets, prevent abuse, maintain security, troubleshoot issues, and improve Trendiok. We do not use customer information to invent product scores or make guaranteed sales predictions.
Service providers and billing
We may use trusted providers to support hosting, authentication, database services, analytics where permitted, email, security, file storage, and billing. Creem processes subscription payments and billing events. Providers receive only the information needed for their role and are expected to protect it.
Product and source data
Trendiok processes product and market information from supported sources. Product intelligence records may include market, currency, price, supplier price, margin, trend, competition, availability, score, confidence, and history fields. The data may be incomplete or change as sources update.
Retention and security
We retain information for as long as needed to provide the service, meet legal or billing obligations, resolve disputes, maintain security, and keep necessary records. We use access controls and appropriate technical and organizational safeguards, but no internet service can guarantee absolute security.
Your choices and rights
You may update account information through available settings, manage notification preferences, control non-essential cookies, and contact us about access, correction, deletion, or privacy questions. Rights and available processes may vary depending on where you live and the law that applies.
Contact
For privacy questions or requests, contact support@trendiok.com.